Payment Policy

Purchases made on desktext.com are processed securely and efficiently to ensure a smooth checkout experience. The following outlines accepted payment methods, transaction details, and processing procedures.

Accepted Payment Methods

Desk Text accepts the following forms of payment:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club
  • Digital Wallets: Apple Pay and Google Pay (available on supported devices)
  • All payments are processed in U.S. Dollars (USD)

Secure Processing

Transactions on desktext.com are processed through Stripe, a globally recognized and PCI-compliant payment platform. Stripe uses modern encryption and fraud protection protocols to ensure safe and reliable payments.

Desk Text does not store or have access to full credit or debit card numbers. All sensitive information is handled securely by Stripe.

Payment Terms

  • Payment is required in full at the time of checkout
  • Orders will not be processed or shipped until the payment has been successfully authorized
  • Your financial institution may require additional authentication, such as 3D Secure, to complete the transaction
  • Failed or declined transactions will result in order cancellation unless resolved promptly

Refunds and Adjustments

For information regarding cancellations, refunds, or exchanges, refer to our Return & Refund Policy. Refunds are issued to the original payment method used during checkout.

Questions or Issues?

For billing questions or payment-related concerns, contact our support team:

Email: [email protected]
Phone: +1 (502) 557-0185
Address: 637 Court St, Kingman, AZ 86401
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM MST

Scroll to Top